Sep. 21st, 2006

midgetgemz: (head meet desk)
It's been an odd week.

Of the good. I spent two days in Dublin earlier in the week, courtesy of work. Hurrah. Of course, had to do the customary drinking of Guinness. And shan't be doing it again.

Of the bad. I have lurgy. OK, no I don't, but I do have my first cold of the autumn, and my throat feels like sandpaper. Grr.

In other news, Natwest suck! For context, I made a payment by cheque for my credit card bill. The cheque debited correctly, but the credit never got there. So I got a late payment charge, and then interest, but not on the amount that didn't get paid - the whole amount on my credit card. Phoned up, they've reversed the late payment, but after 'investigation' will not refund the interest.

Now, the whole process of the credit getting from A to B is totally outwith my control, but they are penalising me for it. Can anyone help with how it is best to get my money back/ the interest charge refunded? I am tempted to straight out complain and see where this gets me. I'm totally useless when it comes to talking to people on the phone and I would rather see them resolve it before it gets to the complaint stage. The complaint I have no problem with. My written complaints are ace. It's phone stuff.

And if I didn't already know, this whole thing would prove that at least 80% of people who work for banks are useless, brainless fucksticks.

In conclusion:


midgetgemz: (Default)

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